A smash repair quote is one of those documents that looks straightforward until you actually try to read it. It’s usually a page or two of trade terms, part numbers, and labour hours, with a total at the bottom that either seems reasonable or makes your stomach drop. If you’ve just received one and you’re trying to decide whether to …

If your car has come back from the assessor marked “written off” due to an car accident, the first question is usually a practical one: can you still drive it? In Western Australia the answer is almost always no — at least not straight away. The moment a vehicle is added to the Written-Off Vehicle Register its licence is cancelled, …

If your insurer has declared your car a write-off after a crash, the next question is which kind. In Western Australia every written-off vehicle is recorded as either a statutory write-off or a repairable write-off, and the difference is not a technicality. One category can, in the right circumstances, be repaired and put back on the road. The other can …

If your car has been damaged – whether in a crash, an accident, a flood, a fire, or just years of wear – one of the first questions that comes up is whether it’s been through an insurance assessment or not. That single detail changes a lot about what happens next, including how much your car is worth and how …

The hour or two after a car accident is when clear thinking is hardest and the decisions carry the most weight. What you photograph, who you call and where the car ends up all shape how the insurance claim and any later sale play out. Here’s a practical order of events for the first day, before you get anywhere near …